Privacy Policy

jl969 ("jl969," "we," "us," or "our") operates the online gaming platform accessible at jl969.net and any associated mobile applications or services (collectively, the "Platform"). We are committed to protecting the privacy and personal data of all users of the Platform, including registered players, visitors, and prospective players across the Philippines.

This Privacy Policy ("Policy") describes how jl969 collects, uses, stores, shares, and protects personal information in connection with your use of the Platform. It has been prepared in accordance with the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC").

By registering an account on jl969, accessing the Platform, or otherwise providing your personal information to us, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

jl969 collects personal data that is necessary for the provision of our gaming services, the fulfilment of our legal and regulatory obligations, and the improvement of the Platform experience for Filipino players. The categories of personal data we collect include the following:

jl969 does not intentionally collect sensitive personal information beyond what is strictly required for identity verification and regulatory compliance. Where the collection of sensitive personal information is necessary, we will seek your explicit consent and handle such data with the highest level of care.

jl969 uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your jl969 player account, including verifying your identity and eligibility to use the Platform.
• Service Delivery: To provide you with access to the games, features, and services available on the jl969 Platform, including processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank.
• KYC and AML Compliance: To fulfil our obligations under Philippine anti-money laundering laws, including Republic Act No. 9160 and its amendments, and to verify the source of funds where required.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, to administer responsible gaming tools such as deposit limits and self-exclusion, and to comply with our obligations under applicable gaming regulations.
• Customer Support: To respond to your enquiries, resolve complaints, and provide assistance with your jl969 account.
• Marketing and Promotions: To send you information about jl969 promotions, bonuses, and new features, where you have consented to receive such communications. You may withdraw your consent at any time by updating your communication preferences in your account settings.
• Platform Improvement: To analyse usage patterns, conduct research, and improve the functionality, security, and user experience of the jl969 Platform.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the Platform.
• Legal Compliance: To comply with applicable laws, regulations, court orders, and the directives of regulatory authorities, including the Philippine Amusement and Gaming Corporation (PAGCOR).

Under the Data Privacy Act of 2012, jl969 processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary for the performance of the contract between you and jl969, including the provision of gaming services, the processing of financial transactions, and the management of your player account.
• Legal Obligation: Processing is necessary for jl969 to comply with its legal and regulatory obligations, including KYC verification, anti-money laundering reporting, and responsible gaming requirements.
• Legitimate Interests: Processing is necessary for the purposes of jl969's legitimate interests, including fraud prevention, platform security, and the improvement of our services, provided that such interests are not overridden by your rights and interests.
• Consent: Where jl969 relies on your consent as the legal basis for processing, such as for the sending of marketing communications, you have the right to withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

jl969 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: We share financial data with payment service providers, including GCash, PayMaya, and partner banks (BPI, BDO, Metrobank), to process your deposits and withdrawals.
• Game Providers: We share limited gaming data with our licensed game providers to facilitate the delivery of games on the Platform.
• Identity Verification Services: We share identity data with third-party KYC and identity verification providers to fulfil our regulatory obligations.
• Regulatory Authorities: We may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other competent authorities where required by law or regulatory directive.
• IT and Security Service Providers: We share technical data with providers of hosting, cybersecurity, and platform maintenance services who process data on our behalf under strict data processing agreements.
• Professional Advisers: We may share personal data with our legal, financial, and compliance advisers where necessary for the conduct of our business.

jl969 uses cookies and similar tracking technologies to enhance your experience on the Platform, to analyse usage patterns, and to support the security and integrity of our services. Cookies are small text files stored on your device when you visit the Platform.

The types of cookies used by jl969 include the following:

• Strictly Necessary Cookies: These cookies are essential for the operation of the Platform, including maintaining your login session and enabling secure financial transactions. They cannot be disabled without affecting the functionality of the Platform.
• Performance and Analytics Cookies: These cookies collect information about how you use the Platform, such as which pages you visit most frequently and whether you encounter any errors. This information is used to improve the Platform's performance and user experience.
• Functionality Cookies: These cookies allow the Platform to remember your preferences, such as your language settings and display preferences, to provide a more personalised experience.
• Security Cookies: These cookies help jl969 detect and prevent fraudulent activity, including the use of automated bots and multiple account registrations.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jl969 Platform and your ability to access certain features.

jl 969 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal and regulatory obligations, and to resolve any disputes that may arise in connection with your use of the Platform.

The following retention periods apply to the principal categories of personal data held by jl969:

• Account and Identity Data: Retained for a minimum of five (5) years following the closure of your jl969 account, in accordance with the record-keeping requirements of the Anti-Money Laundering Act and PAGCOR regulations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by applicable Philippine financial regulations.
• Gaming Activity Data: Retained for a minimum of three (3) years following the closure of your account, for the purposes of dispute resolution and regulatory compliance.
• Customer Support Communications: Retained for two (2) years from the date of the last interaction, unless a longer retention period is required in connection with an ongoing dispute or investigation.
• Marketing Preferences: Retained until you withdraw your consent or request erasure, subject to any overriding legal retention obligations.

Upon expiry of the applicable retention period, jl969 will securely delete or anonymise your personal data in accordance with our internal data disposal procedures.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jl969:

• Right to be Informed: You have the right to be informed of how your personal data is being collected and processed, as set out in this Policy.
• Right of Access: You have the right to request a copy of the personal data that jl969 holds about you, together with information about how it is being used.
• Right to Rectification: You have the right to request the correction of any inaccurate or incomplete personal data that jl969 holds about you.
• Right to Erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on jl969's legitimate interests.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission if you believe that jl969 has processed your personal data in a manner that is inconsistent with the Data Privacy Act of 2012.

To exercise any of the above rights, please contact jl969's Data Protection Officer using the contact details provided in Section 13. jl969 will respond to all verified data subject requests within thirty (30) days of receipt, in accordance with the requirements of the Data Privacy Act.

jl969 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. Our security measures include, but are not limited to, the following:

• SSL/TLS Encryption: All data transmitted between your device and the jl969 Platform is encrypted using industry-standard SSL/TLS protocols, ensuring that your personal and financial information cannot be intercepted in transit.
• Access Controls: Access to personal data within jl969 is restricted to authorised personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations and receive regular data protection training.
• Secure Data Storage: Personal data is stored on secure servers with appropriate physical and logical access controls. Financial data is stored in compliance with applicable payment security standards.
• Fraud Detection Systems: jl969 employs automated fraud detection and monitoring systems to identify and respond to suspicious activity on the Platform in real time.
• Regular Security Audits: jl969 conducts regular security assessments and penetration testing to identify and remediate vulnerabilities in our systems and infrastructure.

While jl969 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jl969 will notify you and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.

The jl969 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. jl969 does not knowingly collect personal data from persons under the age of 21. If you are under 21 years of age, you are not permitted to register an account or use the jl969 Platform.

If jl969 becomes aware that it has inadvertently collected personal data from a person under the age of 21, it will take immediate steps to delete such data and close the associated account. If you believe that jl969 may have collected personal data from a minor, please contact us immediately using the details in Section 13.

jl969 primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to, or accessed by, service providers or partners located outside the Philippines, including providers of cloud hosting, analytics, and game software services.

Where personal data is transferred outside the Philippines, jl969 ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012. Such safeguards may include contractual clauses approved by the National Privacy Commission, adequacy decisions, or other legally recognised transfer mechanisms.

By using the jl969 Platform, you acknowledge and consent to the transfer of your personal data outside the Philippines where necessary for the provision of our services, subject to the safeguards described above.

jl969 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or regulatory requirements. When material changes are made to this Policy, jl969 will notify registered players by posting a prominent notice on the Platform or by sending an email to the address associated with your account.

The updated Policy will take effect on the date specified in the notice. Your continued use of the jl969 Platform following the effective date of any amendment constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how jl969 protects your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jl969 handles your personal data, please contact our Data Protection Officer. jl969 is committed to addressing all privacy-related enquiries promptly and transparently.

You may reach our Data Protection Officer by email at: [email protected]

Please include "Privacy Request" in the subject line of your email, along with your registered account name and a clear description of your enquiry or request. jl969 aims to acknowledge all privacy-related communications within three (3) business days and to provide a substantive response within thirty (30) days of receipt.

If you are not satisfied with jl969's response to your privacy enquiry, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.